State Farm® Insurance Agent Doug Kramer
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Eileen Logan
January 16, 2025
5
out of
5
rating by Eileen Logan
"Doug's office has been extremely helpful in guiding us through all the stages and needs in our lives. His team is prompt, knowledgeable, and kind, especially during unplanned and unforeseen circumstances ...... like an accident. We are grateful for them and know we are always in good hands!"
Max Maxwell
January 16, 2025
5
out of
5
rating by Max Maxwell
"I've been a State Farm customer for forty years, and of Doug Kramer in Hinsdale for fourteen. Throughout this time, we have made numerous changes to our accounts reflecting the insurance needs of our Homeowners, Vehicles, Additionally Insured, Personal Articles, and so on. Doug and his Team (Nicole & Leah) have always been friendly, courteous, and efficient in making changes to our coverage... to ensure we have the necessary peace of mind. Highly recommend!"
Chad Miller
January 15, 2025
5
out of
5
rating by Chad Miller
"Been with Doug Kramer for years, I have always been very happy with the offices service."
We responded:
"Chad, thank you so much for leaving us a review! I am so glad that we have been able to help you for so long! If you ever need anything else from us, please don’t hesitate to reach out! -Doug"
Dick Bulger
January 14, 2025
5
out of
5
rating by Dick Bulger
"Absolutely wonderful organization. Great, personal service."
We responded:
"Thank you so much for your review, Dick! It means so much to hear that you are pleased with our work. Thank you for choosing State Farm! -Doug"
helge frank
January 14, 2025
5
out of
5
rating by helge frank
"It is a pleasure and an honor to review the State Farm Office of Doug Kramer in Hinsdale, Illinois. We have been with this office since 1976. That office was run by Doug Kramers father and prior to that his Grandfather. We have had all our insurance thru State Farm. That includes home, car, personal liability, and umbrella policies.Coverage also included my professional office building until 2013, when I retired and sold the building. We have had a few claims over the years. They were all handled promptly with fairness and compassion. We recently filed a claim involving my grandson. He was driving one of my cars and was rear ended by a pickup truck; totaling the car.I was given the option of dealing with Nationwide (the responsible party) or letting State Farm handle the issue. I can't thank Nicole Biegel enough for handling all the issues and reimbursements.She is a claims expert for for this agency. Everything was seamless. THANK YOU Nicole!!!! State Farm has been wonderful and has made me whole. My kids and grandkids all insure with State Farm. I will always be a loyal customer. H. G. Frank, M.D."
We responded:
"Dr. Frank, thank you so much for your kind and thoughtful review! It truly means the world to us that your family has been with our office since 1976—a legacy that started with my grandfather, continued with my father, and is now an honor for me to carry on. We deeply cherish the relationship we’ve built with you over the years and appreciate your commitment to State Farm. I’m so glad we’ve been able to provide you with the support you need, especially during life’s unexpected moments. Nicole Biegel is an exceptional member of our team, and I’ll be sure to share your gratitude with her. She takes such pride in making sure our customers are cared for with compassion. It’s also wonderful to hear that your kids and grandkids continue to choose State Farm for their insurance needs. Knowing that we’ve earned your family’s loyalty across generations is the highest compliment we could ever receive. If you ever need anything, please don’t hesitate to reach out. We are always here for you. -Doug"
Dawn Wicks
January 13, 2025
5
out of
5
rating by Dawn Wicks
"I’ve been with them for 30 years; excellent service and knowledgeable agents, definitely 5-service."
We responded:
"Thank you for the terrific review and your continued loyalty with our office. 30 years of business with us is so cool to see. We appreciate your five stars and hope you stop by anytime you have a question! Thanks again for taking the time to leave this review, Dawn! -Doug "
Rosie Klepper
January 10, 2025
5
out of
5
rating by Rosie Klepper
"Everyone at Doug Kramer’s State Farm office is patient and friendly. Highly recommend! I’ve been going there for decades."
We responded:
"Thank you for the wonderful feedback and your continued support, Rosie! "
Donna Urick
January 8, 2025
5
out of
5
rating by Donna Urick
"I appreciate the attention to detail in a moment of distress. More importantly, the professionalism and empathy in a time of uncertainty."
We responded:
"Thank you, Donna, for leaving this wonderful review. I’m glad our office could be there for you during a tough time. Your kind words mean a lot to everyone here and we hope you stop by anytime you need anything. -Doug "
Jennifer Hildreth
January 7, 2025
5
out of
5
rating by Jennifer Hildreth
"We have been long-term clients of Doug Kramer State Farm and have always received excellent service. All of the staff that we have worked with are very responsive, proactive, give great advice and have always been extremely trustworthy. I can’t say enough good things about our experience there. Highly recommend!"
We responded:
"Jennifer, thank you for taking the time to leave such a wonderful review! I am so thrilled to hear that you have been so pleased with our service to you for so long. Your kind words about Danny and Nicole motivate us to serve our community every day. Your recommendation means so much to all of us. Thank you for choosing State Farm! -Doug"
Susie
January 7, 2025
5
out of
5
rating by Susie
"Doug Kramer and his team are top notch! They are so responsive and efficient. A pleasure to work with!"
We responded:
"Thank you for this awesome review, Susie! You’re a top-notch customer and it’s a pleasure to work with you as well! Please feel free to contact us anytime! -Doug "
Ann Bynan
January 7, 2025
5
out of
5
rating by Ann Bynan
"We've had our insurance with Doug since 2001 and have had a great experience working with everyone on the team."
We responded:
"Thank you so much for your long-time loyalty with us! I’m glad your experience with us has always exceeded expectations. If you have any questions or need additional information, please call us anytime! -Doug "
sdunphy14
January 7, 2025
5
out of
5
rating by sdunphy14
"Best Insurance service I’ve ever dealt with. Incredibly attentive and responsive."
We responded:
"Thank you for sharing your experience and for leaving us such an amazing rating! We take pride in serving you, and it’s wonderful to hear that it’s making a difference. Let us know how we can continue to support you! -Doug"
BR
January 7, 2025
5
out of
5
rating by BR
"I have known Doug Kramer for many years and I know his work ethic, commitment to the community and serving families is second to none. He deeply cares about the people he serves and the people he works with. You can genuinely see and feel that he treats his customers the same way. I highly recommend his agency and his office."
We responded:
"BR, thank you for taking the time to leave such a kind review! I am honored to hear your feedback on my work ethic and dedication to my community. I take pride in the work we do for you, and I am so happy to hear that it shows. Your recommendation means so much to my team and I, thank you! -Doug"
Colleen Hartman Rambusch
January 7, 2025
5
out of
5
rating by Colleen Hartman Rambusch
"Doug Kramer Sr is a valuable asset to customers and State Farm — but also as a community leader. He grew up in Hinsdale and has lived here his entire life. He is always available and helpful, like his staff. Keep your business local with someone who cares about Hinsdale. I would give him 10 stars if I could."
We responded:
"Thank you so much for your review, Colleen! Your kind words about my dedication to my community and to my customers mean more than any stars could. My team and I take such pride in our service to you, and I am so thrilled that you are pleased with our work. Thank you for choosing us! -Doug"
Mary Catalano
January 7, 2025
5
out of
5
rating by Mary Catalano
"We've been with Doug Kramer State Farm for over 15 years for our home, umbrella and auto ~exceptional customer service, quick response and always easy to work with! Highly recommend!!"
We responded:
"Thank you so much for your review, Mary! 15 years is such a significant amount of time, and it’s so wonderful to hear you have been so happy with our service for your home and auto insurance all throughout. Your recommendation means so much to us! -Doug"
petri issleib
January 7, 2025
5
out of
5
rating by petri issleib
"Always there when I need him!"
We responded:
"Thank you so much for your review, Petri! I am so glad that I could be there to help you. If you have any more questions for me, please don’t hesitate to reach out again! -Doug"
Cathy Hofmann
January 7, 2025
5
out of
5
rating by Cathy Hofmann
"We are grateful for Doug Kramer and his entire office. Our experience with State Farm is nothing short of excellent. The staff is always professional, friendly and incredibly knowledgeable. Doug takes the time to understand our needs and ensures we have the perfect coverage. Highly recommend!"
We responded:
"Cathy, thank you for leaving us a five-star rating! It means a lot to know that our team could meet your expectations and provide the level of care you were looking for. If there's ever anything else we can assist you with, please don’t hesitate to reach out. -Doug "
Tracy Frizzell
January 7, 2025
5
out of
5
rating by Tracy Frizzell
"The outstanding customer service and knowledgeable agent and staff at this office have truly made my life easier! Plus Doug is very involved in a committed to giving back to his community. Thank you Doug Kramer State Farm!"
We responded:
"Tracy, thank you for your review! It’s wonderful to hear how pleased you are with our work. I take such pride in my team’s dedication to service to our customers and to our community, and it means so much to hear your feedback. Thank you for choosing us! -Doug"
larry burda
January 7, 2025
5
out of
5
rating by larry burda
"The staff at Kramer State Farm are friendly and knowledgeable. And most important when you need any help Doug is right there to give the help you need. I would not think about going anywhere else for my insurance needs."
We responded:
"I appreciate you leaving such a positive rating, Larry! It’s so rewarding to hear that our team has met your expectations and provided the service you need. We look forward to continuing to assist you whenever needed! -Doug"
Wendy DeLaMater
January 7, 2025
5
out of
5
rating by Wendy DeLaMater
"Doug Kramer and his team go above and beyond! They are friendly, professional and get all our insurance needs done immediately. We are very happy with the service Doug and his awesome office team provide."
We responded:
"Thank you for the kind words, Wendy! My team and I appreciate all the wonderful things you had to say. I’m glad our service has met your expectations as customer service is extremely important to us. If you have any questions in the future, please feel free to stop by the office and we’ll be happy to help! Thanks again for the five-stars. -Doug "
Ivon Guzman
January 7, 2025
5
out of
5
rating by Ivon Guzman
"Amazing customer service and willing to help answer any questions you have about your policy plus find a reasonable rate."
We responded:
"Ivon, thank you for taking the time to leave us a five-star rating! It means a lot to know that our efforts are making a difference for our customers. If there’s ever anything we can help with, we’re just a call away. -Doug"
Mary J. Bucheleres
January 7, 2025
5
out of
5
rating by Mary J. Bucheleres
"Doug was so quick in giving us a quote and very knowledgeable. A pleasure to do business with."
We responded:
"Thank you so much for your wonderful review, Mary! I’m thrilled to hear that you enjoyed doing business with us, and that you were satisfied with our service. Thank you for choosing State Farm! -Doug"
Kristi Knapp
January 7, 2025
5
out of
5
rating by Kristi Knapp
"Doug Kramer is the ultimate professional. I highly recommend!"
We responded:
"Kristi, thank you so much for your review! It is wonderful to hear you are so pleased with my work. Your recommendation means so much to me! -Doug"
Alyssa Guido
January 7, 2025
5
out of
5
rating by Alyssa Guido
"Accessible, attentive and helpful!"
We responded:
"Thank you for the five-star rating and your thoughtful comments, Alyssa! It’s our goal to make sure you feel supported when working with us. We look forward to being here whenever you need us. -Doug"
Jennifer Virant
January 7, 2025
5
out of
5
rating by Jennifer Virant
"Most honest and reliable agent around! He always responds to our needs quickly."
We responded:
"Thank you so much for your review, Jennifer! I am so glad to hear you feel your needs have been addressed, and that you are pleased with my work. If you have any more questions for me, please feel free to reach out! -Doug"