State Farm® Insurance Agent Doug Kramer

"After 45 years with SF without a homeowners claim, I had one. Doug and team were awesome. Not only did they help me get through the typical processes that come with a claim but they helped me whenever I hit a bump. As I dealt with the remediation companies, they were all familiar with Doug and his team and they universally praised how hands on and helpful he is. His team in the office is the same way. Proud to have Doug and his team as my agent."

"Doug has been our Agent for almost 25 years. He proactively offered modifications to our coverage as needed over the years in Hinsdale as we raised our daughters into adults living on their own today. There’s no better choice as an Agent or an Insurer."

"Top Notch Customer Service!"

"When my house flooded a couple of years ago. Doug got a crew over to my house immediately to solve my problem. I happened to be in the hospital so his quick action was a life saver. I can’t say enough about my coverage with him."

"Buy local. Doug and his team Andrea and Nicole are the best. Saved a lot of money and made some new friends in the process!"

"No one Insurance Agency is remotely even close to their quality, execution, and empathy."

"Had a couple issues pop up this year with the home and car. Team Kramer was all over it. Outstanding service as always. Thank you !!"

"Doug and his entire team are top notch service providers. Exceptionally responsive and always take the time to walk you through best options and alternatives with thoughtful guidance and recommendations. His team has your back when needed the most."

"I spoke with Nicole, who took all my specs and my budget at 10AM, 17 Nov. 6+ hours later, i rec'vd auto and renter's insurance quotes. the auto quote reflected NOTHING of what i told nicole i wanted and was more than TWICE the amount i'm currently spending for the same coverage. i'm already NO fan of the insurance industry, etal and this is just ONE of the reasons. it seems we're ALL tired of being treated like garbage by the VERY SAME COMPANIES WE KEEP IN BUSINESS. WE are the MARKET - without customers, NO owner needs employees and without them, ALL ANY owner has is DEBT and shareholders with their hands out. FAR PAST time CONSUMERS assume the power of our $$$ and ONLY hire vendors who know how to treat the people who PAY ALL THE BILLS. hello doug - my UNPAID TIME or anyone else's being WASTED, isn't "inconvenient". i took MORE UNPAID time to call your lead salesperson and all she could say is; "i want to HELP people.". customers don't hire vendors for "help" and in the insurance racket, help is never for sale."

"I am looking for a cheaper and updated auto insurance. Doug Kramer office gave me clear and economic quotes with multiple options. I like them and immediately finalized my new auto insurance policy. Thanks to Andrea and Douglas."

"Were really helpful in dealing with my accident"

"Very happy with state farm"

"Doug and his agency are always friendly, explain situations thoroughly and try to make the claim experience the best possible. Highly recommend!"

"Great process! State Farm took all the stress out of an unpleasant situation."

"Doug Kramer State Farm with usual great service experience. Rapid efficient claims service with multiple options for repairs that were completed in timely manner. Very Happy. 😉"

"Strong customer service. Easy and relational."

"I've been with Doug Kramer State Farm for 45 years when I first got my license and have had a positive experience through thick and thin. It was a lot easier before I found myself the dad of teenaged sons, and Doug's team is consistently helpful, pragmatic and on top of all of my concerns. State Farm has also been great in directing me to excellent automotive professionals and paying out all relevant claims generously and promptly."

"Doug Kramer State Farm is a great agency. He has the nicest and most well trained staff. Avoid the chaos- you’ll be in good hands with them."

"Doug and team helped me navigate a claim on my damaged vehicle seamlessly."

"Office staff is quick to answer questions accurately. Always answers the phone during business hours."

"Wonderful!"

"Great local agency with outstanding service group in the office."

"Doug and his entire office staff are the best! Always so helpful and provide great service. Highly recommend!"

"Always super helpful, patient, and honest in discussing different plan options and submitting claims. Also, all the ladies in the office are very friendly!!"

"I have been so pleased/satisfied with Kramer State Farm over 20 years. The staff is knowledgeable, helpful and friendly. Any time I have contacted the office with questions or worries I have always been reassured with confidence. Kramer State Farms truly takes great care in their clients and treats us as if we are family."