State Farm® Insurance Agent Doug Kramer

"This company is very helpful and this is the only reason why I stayed with them. I met Doug when he just finished college and he has insured me since. Thank you for knowing you. (through Ron Kramer)."

"I recently had to change my car and apartment insurance after being with the same company for 22 years. I followed the advice of an associate's recommendation of using State Farm as my new insurance provider. As I was moving to a new suburb, I looked for a State Farm office where I work and teach. I found Doug Kramer's office in Hinsdale, Il and Agent Andrea Hayes. Andrea was very helpful answering my questions about things I knew too little about. I asked her for recommendations about what type coverage filled my needs and to what extent I should have. I trust her with her suggestions and I felt her honesty and concerns which was reassuring. I upgraded several areas of coverage due to her guidance. I recommend her as a good agent and I was very confident in her abilities. It was a great relief when I left her office as I thought I might be treated as another customer, mass processed, without the personal touch of caring individual. Thank you very much Andrea."

"Knowledgeable and friendly staff"

"We have had multiple policies with Doug Kramer’s team (and his father before him) for over 40 years. Policies have included multiple cars, homeowners’, renters’, liability, etc. He and his team have always provided excellent service for my wife and I. We can give them our 5 star recommendation!! Ron Hamburger"

"The Doug Kramer State Farm staff is knowledgeable, helpful and friendly. I am confident that my family is getting the best service and value available for all of our insurance needs."

"After 45 years with SF without a homeowners claim, I had one. Doug and team were awesome. Not only did they help me get through the typical processes that come with a claim but they helped me whenever I hit a bump. As I dealt with the remediation companies, they were all familiar with Doug and his team and they universally praised how hands on and helpful he is. His team in the office is the same way. Proud to have Doug and his team as my agent."

"Doug has been our Agent for almost 25 years. He proactively offered modifications to our coverage as needed over the years in Hinsdale as we raised our daughters into adults living on their own today. There’s no better choice as an Agent or an Insurer."

"Top Notch Customer Service!"

"When my house flooded a couple of years ago. Doug got a crew over to my house immediately to solve my problem. I happened to be in the hospital so his quick action was a life saver. I can’t say enough about my coverage with him."

"Buy local. Doug and his team Andrea and Nicole are the best. Saved a lot of money and made some new friends in the process!"

"No one Insurance Agency is remotely even close to their quality, execution, and empathy."

"Had a couple issues pop up this year with the home and car. Team Kramer was all over it. Outstanding service as always. Thank you !!"

"Doug and his entire team are top notch service providers. Exceptionally responsive and always take the time to walk you through best options and alternatives with thoughtful guidance and recommendations. His team has your back when needed the most."

"I spoke with Nicole, who took all my specs and my budget at 10AM, 17 Nov. 6+ hours later, i rec'vd auto and renter's insurance quotes. the auto quote reflected NOTHING of what i told nicole i wanted and was more than TWICE the amount i'm currently spending for the same coverage. i'm already NO fan of the insurance industry, etal and this is just ONE of the reasons. it seems we're ALL tired of being treated like garbage by the VERY SAME COMPANIES WE KEEP IN BUSINESS. WE are the MARKET - without customers, NO owner needs employees and without them, ALL ANY owner has is DEBT and shareholders with their hands out. FAR PAST time CONSUMERS assume the power of our $$$ and ONLY hire vendors who know how to treat the people who PAY ALL THE BILLS. hello doug - my UNPAID TIME or anyone else's being WASTED, isn't "inconvenient". i took MORE UNPAID time to call your lead salesperson and all she could say is; "i want to HELP people.". customers don't hire vendors for "help" and in the insurance racket, help is never for sale."

"I am looking for a cheaper and updated auto insurance. Doug Kramer office gave me clear and economic quotes with multiple options. I like them and immediately finalized my new auto insurance policy. Thanks to Andrea and Douglas."

"Were really helpful in dealing with my accident"

"Very happy with state farm"

"Doug and his agency are always friendly, explain situations thoroughly and try to make the claim experience the best possible. Highly recommend!"

"Great process! State Farm took all the stress out of an unpleasant situation."

"Doug Kramer State Farm with usual great service experience. Rapid efficient claims service with multiple options for repairs that were completed in timely manner. Very Happy. 😉"

"Strong customer service. Easy and relational."

"I've been with Doug Kramer State Farm for 45 years when I first got my license and have had a positive experience through thick and thin. It was a lot easier before I found myself the dad of teenaged sons, and Doug's team is consistently helpful, pragmatic and on top of all of my concerns. State Farm has also been great in directing me to excellent automotive professionals and paying out all relevant claims generously and promptly."

"Doug Kramer State Farm is a great agency. He has the nicest and most well trained staff. Avoid the chaos- you’ll be in good hands with them."

"Doug and team helped me navigate a claim on my damaged vehicle seamlessly."

"Office staff is quick to answer questions accurately. Always answers the phone during business hours."