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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Frank Stone

March 14, 2024

5  out of  5 rating by Frank Stone
"When my house flooded a couple of years ago. Doug got a crew over to my house immediately to solve my problem. I happened to be in the hospital so his quick action was a life saver. I can’t say enough about my coverage with him."
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Peter Juberg

March 9, 2024

5  out of  5 rating by Peter Juberg
"Buy local. Doug and his team Andrea and Nicole are the best. Saved a lot of money and made some new friends in the process!"
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Michael Gacek

December 13, 2023

5  out of  5 rating by Michael Gacek
"No one Insurance Agency is remotely even close to their quality, execution, and empathy."
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Larry Ryan

December 8, 2023

5  out of  5 rating by Larry Ryan
"Had a couple issues pop up this year with the home and car. Team Kramer was all over it. Outstanding service as always. Thank you !!"
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Greg Bynan

December 8, 2023

5  out of  5 rating by Greg Bynan
"Doug and his entire team are top notch service providers. Exceptionally responsive and always take the time to walk you through best options and alternatives with thoughtful guidance and recommendations. His team has your back when needed the most."
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Michael Rediger

December 8, 2023

5  out of  5 rating by Michael Rediger
"Top Notch Customer Service!"
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LA Auster

December 4, 2023

1  out of  5 rating by LA Auster
"I spoke with Nicole, who took all my specs and my budget at 10AM, 17 Nov. 6+ hours later, i rec'vd auto and renter's insurance quotes. the auto quote reflected NOTHING of what i told nicole i wanted and was more than TWICE the amount i'm currently spending for the same coverage. i'm already NO fan of the insurance industry, etal and this is just ONE of the reasons. it seems we're ALL tired of being treated like garbage by the VERY SAME COMPANIES WE KEEP IN BUSINESS. WE are the MARKET - without customers, NO owner needs employees and without them, ALL ANY owner has is DEBT and shareholders with their hands out. FAR PAST time CONSUMERS assume the power of our $$$ and ONLY hire vendors who know how to treat the people who PAY ALL THE BILLS. hello doug - my UNPAID TIME or anyone else's being WASTED, isn't "inconvenient". i took MORE UNPAID time to call your lead salesperson and all she could say is; "i want to HELP people.". customers don't hire vendors for "help" and in the insurance racket, help is never for sale."
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Weiliang Chen

November 27, 2023

5  out of  5 rating by Weiliang Chen
"I am looking for a cheaper and updated auto insurance. Doug Kramer office gave me clear and economic quotes with multiple options. I like them and immediately finalized my new auto insurance policy. Thanks to Andrea and Douglas."
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Gordon Austin

October 28, 2023

5  out of  5 rating by Gordon Austin
"Were really helpful in dealing with my accident"
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newton Rathod

July 20, 2023

5  out of  5 rating by newton Rathod
"Very happy with state farm"
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Chrisy Rediehs

July 12, 2023

5  out of  5 rating by Chrisy Rediehs
"Doug and his agency are always friendly, explain situations thoroughly and try to make the claim experience the best possible. Highly recommend!"
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DAVID NORTHEY

July 11, 2023

5  out of  5 rating by DAVID NORTHEY
"Great process! State Farm took all the stress out of an unpleasant situation."
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Charles Bush-Joseph

July 11, 2023

5  out of  5 rating by Charles Bush-Joseph
"Doug Kramer State Farm with usual great service experience. Rapid efficient claims service with multiple options for repairs that were completed in timely manner. Very Happy. 😉"
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Peter Kisluk

July 11, 2023

5  out of  5 rating by Peter Kisluk
"Strong customer service. Easy and relational."
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Anders

July 11, 2023

5  out of  5 rating by Anders
"I've been with Doug Kramer State Farm for 45 years when I first got my license and have had a positive experience through thick and thin. It was a lot easier before I found myself the dad of teenaged sons, and Doug's team is consistently helpful, pragmatic and on top of all of my concerns. State Farm has also been great in directing me to excellent automotive professionals and paying out all relevant claims generously and promptly."
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Neil Sant

July 11, 2023

5  out of  5 rating by Neil Sant
"Doug Kramer State Farm is a great agency. He has the nicest and most well trained staff. Avoid the chaos- you’ll be in good hands with them."
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Clark Worobey

July 11, 2023

5  out of  5 rating by Clark Worobey
"Doug and team helped me navigate a claim on my damaged vehicle seamlessly."
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Lance Johnston

April 5, 2023

5  out of  5 rating by Lance Johnston
"Office staff is quick to answer questions accurately. Always answers the phone during business hours."
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David Brown

March 2, 2023

5  out of  5 rating by David Brown
"Wonderful!"
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Mark Torsberg

January 8, 2023

5  out of  5 rating by Mark Torsberg
"Great local agency with outstanding service group in the office."
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Jane Cole

December 17, 2022

5  out of  5 rating by Jane Cole
"Doug and his entire office staff are the best! Always so helpful and provide great service. Highly recommend!"
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Seonyoung Ryu

December 15, 2022

5  out of  5 rating by Seonyoung Ryu
"Always super helpful, patient, and honest in discussing different plan options and submitting claims. Also, all the ladies in the office are very friendly!!"
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Marcie Gialdini

December 12, 2022

5  out of  5 rating by Marcie Gialdini
"I have been so pleased/satisfied with Kramer State Farm over 20 years. The staff is knowledgeable, helpful and friendly. Any time I have contacted the office with questions or worries I have always been reassured with confidence. Kramer State Farms truly takes great care in their clients and treats us as if we are family."
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Bide Thomas

December 8, 2022

5  out of  5 rating by Bide Thomas
"A wonderful staff who are always such a pleasure to work with and very professional in every respect. Each one deserves five stars!"
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Dan Cole

December 7, 2022

5  out of  5 rating by Dan Cole
"Great staff. Very helpful and proactive."